Returns & Exchange Policy
At Hazara Bed Sheet & Parda House, we want you to be completely satisfied with your purchase. If you are not happy with your product, you can return or exchange it under the following conditions:
1. Eligibility
- Returns and exchanges are accepted within 7 days of delivery.
- Products must be unused and in their original packaging.
2. Defective or Incorrect Products
- If your product is damaged, defective, or not what you ordered, we will replace it or provide a full refund.
3. Non-Returnable Items
- Items that have been used, altered, or damaged by the customer cannot be returned or exchanged.
4. Refunds
- Refunds are processed after the returned product is inspected and approved.
- Delivery charges are non-refundable.
5. How to Return or Exchange
- Contact us via Phone or WhatsApp before returning any product.
- Provide your order number and reason for return/exchange.
- We will guide you through the process and provide instructions for returning the item.
Contact Information:
📍 Address: 1st Floor, Shop 3, Wallayat Complex, Phase 7, Bahria Town, Rawalpindi
📞 Phone: +92 316 0885089
💬 WhatsApp: +92 316 0885089