Refund Policy
At Hazara Bed Sheet & Parda House, we are committed to your satisfaction. If you are not completely satisfied with your purchase, you may be eligible for a refund under the following conditions:
1. Eligibility
- Refunds are available for products returned within 7 days of delivery.
- The product must be unused and in original packaging.
2. Defective or Incorrect Items
- If the product is damaged, defective, or not what you ordered, you are eligible for a full refund or replacement.
3. Non-Refundable Items
- Products that have been used, altered, or damaged by the customer are not eligible for a refund.
- Delivery charges are non-refundable.
4. Refund Process
- Contact us via Phone or WhatsApp to initiate a refund.
- Provide your order number and reason for refund.
- Once we receive and inspect the returned product, the refund will be processed to your original payment method within 3–5 business days.
5. Contact Information
📍 Address: 1st Floor, Shop 3, Wallayat Complex, Phase 7, Bahria Town, Rawalpindi
📞 Phone: +92 316 0885089
💬 WhatsApp: +92 316 0885089
We strive to make the refund process easy, fast, and transparent for our valued customers.