Refund Policy

At Hazara Bed Sheet & Parda House, we are committed to your satisfaction. If you are not completely satisfied with your purchase, you may be eligible for a refund under the following conditions:

1. Eligibility

  • Refunds are available for products returned within 7 days of delivery.
  • The product must be unused and in original packaging.

2. Defective or Incorrect Items

  • If the product is damaged, defective, or not what you ordered, you are eligible for a full refund or replacement.

3. Non-Refundable Items

  • Products that have been used, altered, or damaged by the customer are not eligible for a refund.
  • Delivery charges are non-refundable.

4. Refund Process

  • Contact us via Phone or WhatsApp to initiate a refund.
  • Provide your order number and reason for refund.
  • Once we receive and inspect the returned product, the refund will be processed to your original payment method within 3–5 business days.

5. Contact Information
📍 Address: 1st Floor, Shop 3, Wallayat Complex, Phase 7, Bahria Town, Rawalpindi
📞 Phone: +92 316 0885089
💬 WhatsApp: +92 316 0885089

We strive to make the refund process easy, fast, and transparent for our valued customers.