Returns & Exchange Policy

At Hazara Bed Sheet & Parda House, we want you to be completely satisfied with your purchase. If you are not happy with your product, you can return or exchange it under the following conditions:

1. Eligibility

  • Returns and exchanges are accepted within 7 days of delivery.
  • Products must be unused and in their original packaging.

2. Defective or Incorrect Products

  • If your product is damaged, defective, or not what you ordered, we will replace it or provide a full refund.

3. Non-Returnable Items

  • Items that have been used, altered, or damaged by the customer cannot be returned or exchanged.

4. Refunds

  • Refunds are processed after the returned product is inspected and approved.
  • Delivery charges are non-refundable.

5. How to Return or Exchange

  • Contact us via Phone or WhatsApp before returning any product.
  • Provide your order number and reason for return/exchange.
  • We will guide you through the process and provide instructions for returning the item.

Contact Information:
📍 Address: 1st Floor, Shop 3, Wallayat Complex, Phase 7, Bahria Town, Rawalpindi
📞 Phone: +92 316 0885089
💬 WhatsApp: +92 316 0885089